81 hours have elapsed since United denied me a seat on the Austin-bound flight (on a confirmed ticket purchased weeks in advance).
After more than 10 calls to United Customer Service and the threat of legal action, we finally got some follow up and a return phone call – actually 4 of them – this afternoon. The callers assured both my husband and me that my bag would be delivered between 5 – 9 this evening.
It is now 8:57. Commence holding breath <******>
EDIT: 9:03 BAG ARRIVES! OUR LONG NATIONAL NIGHTMARE IS OVER! I feel like I won the lottery! We’ll have to file this under “Brands that Stole a Weekend” instead of Worthy of a Weekend
